Arabian Gulf Steam Laundry is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our laundry services or interact with our website.
Information We Collect:
We may collect the following types of personal information:
Contact Information: This includes your name, phone number, email address, and postal address, which we use for communication and service delivery.
Payment Information: When you make payments for our services, we may collect payment details, including credit card numbers or other financial information, which is securely processed by our payment partners.
Laundry Preferences: Information about your laundry preferences and special requests to ensure we meet your specific needs.
Technical Data: We collect information about your device and internet connection, including IP address, browser type, and operating system, to improve our website and services.
How We Use Your Information:
We use your personal information for the following purposes:
Service Delivery: To provide and fulfill laundry and dry cleaning services you request, including pickup and delivery.
Communication: To contact you regarding your orders, provide updates, and respond to your inquiries.
Payment Processing: To process payments for services rendered.
Improvement: To analyze usage patterns and gather insights to improve our services and website.
Marketing: With your consent, we may send you promotional offers, updates, or newsletters. You can opt out at any time.
Disclosure of Information:
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers, such as delivery partners or payment processors, strictly for the purpose of fulfilling your orders.
Security Measures:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption, access controls, and secure storage to safeguard your data.
Your Choices:
You have the right to access, correct, or delete your personal information. You can also withdraw your consent for marketing communications at any time. To exercise these rights or for any privacy-related concerns, please contact us using the information provided below.
Changes to the Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.
If you have any questions or concerns about our Privacy Policy, please contact us at +971 50 650 5123.